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Information & Referral Resources

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Any of a variety of services that provide live or recorded information about a particular topic or service that interested individuals can access by telephone. Includes organizations that provide this type of topical information online. (Adapted AIRS TJ-3200)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Montana Medicaid, Nurse First View on Map
Statewide Provider
Helena, MT
 Phone: 800-330-7847
Statewide Provider
Organization Name: Nurse First
(Show others in Organization)
Address:
Helena, MT
Phone: 800-330-7847
Toll Free Phone: 800-330-7847
Service Categories:
Disease/Disability Information
Health Insurance Counseling and Advocacy
Information & Referral Resources
Medicaid
Eligibility: Montana Medicaid or Healthy Montana Kids Member
Services Provided: Before you travel to your Primary Care Provider or the emergency room, call Nurse First to help you decide the best option or if you can treat the problem at home. Nurses at Nurse First may be able to help you save time and money by guiding you to the right care at the right place and at the right time.

The advice line is a 24 hour a day, 7 days a week, 365 days a year toll-free and confidential nurse triage line staffed by licensed-registered nurses.

Nurses can help you with problems like:
•Fever, earache, headache, flu, cold, cough, sore throat, vomiting, upset stomach, skin rash, back pain, a crying baby
•If you have just found out you have diabetes, heart disease, high cholesterol or any other health issue, the Nurse First Advice Line may be able to give you some information and help answer questions you have.
•Nurse First will help you with any health question/concern, such as:

You should NOT call Nurse First when:
•You have a life threatening health concern
•It’s time for your child’s next Well Child checkup or immunization
•You saw your PCP for a specific health problem and a follow-up appointment is needed
•You saw your PCP for a specific health problem and he referred you to a specialist
•You, or your child, need regular services such as transfusion or dialysis
Source: Montana Children's Special Health Services
Last Updated: 12/26/2019
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Montana 2-1-1, Montana 2-1-1 View on Map
2173 Overland Ave
Billings, MT 59102
 Phone: 406-252-2839
Organization Name: Montana 2-1-1
(Show others in Organization)
Address:
2173 Overland Ave
Billings, MT 59102
Phone: 406-252-2839
Service Categories:
Information & Referral Resources
Services Provided: Source of information on community resources, services and assistance
Source: Montana Suggest Provider Queue
Last Updated: 8/23/2018
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Alcoholics Anonymous View on Map
Statewide Provider
Billings, MT
 Phone: 888-607-2000
Statewide Provider
Address:
Billings, MT
Phone: 888-607-2000
Toll Free Phone: 888-607-2000
Service Categories:
Information & Referral Resources
URL: https://www.aa.org/
Source: Montana Suggest Provider Queue
Last Updated: 12/26/2019
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211 US View on Map
Nationwide Provider
11240 Waples Mill Road Ste 200
Fairfax, VA 22030
Nationwide Provider
Address:
11240 Waples Mill Road Ste 200
Fairfax, VA 22030
Service Categories:
Information & Referral Resources
Email: 211@uww.unitedway.org
URL: https://www.211.org/
Languages Spoken: Language line available
Eligibility:

No restrictions
Services Provided:

Brings together the rich diversity of the national 2-1-1 movement with access to contact information of 2-1-1 call centers nationwide.

  • Comprehensive Information and Referral
  • 211 Systems
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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Asthma and Allergy Foundation of America (AAFA) View on Map
Nationwide Provider
1235 S Clark St, Ste 305
Arlington, VA 22202
 Phone: 202-466-7643
Nationwide Provider
Address:
1235 S Clark St, Ste 305
Arlington, VA 22202
Phone: 202-466-7643
Toll Free Phone: 800-727-8462
Fax: 202-466-8940
Service Categories:
Information & Referral Resources
URL: https://www.aafa.org/
Eligibility: People with asthma and allergies
Services Provided: Dedicated to improving the quality of life through education, advocacy and research. with a network of regional chapters, support groups and other local partners around the U.S. AAFA develops health education, organizes state and national advocacy efforts and funds.

Information and Referral
Library Services
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
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United Spinal Association View on Map
Nationwide Provider
120-34 Queens Blvd #320
Kew Gardens, NY 11415
 Phone: 718-803-3782
Nationwide Provider
Address:
120-34 Queens Blvd #320
Kew Gardens, NY 11415
Phone: 718-803-3782
Toll Free Phone: 800-962-9629
Fax: 718-803-0414
Service Categories:
Community Based Organizations
Information & Referral Resources
Local Support Groups, Disability/Diag
Email: askus@unitedspinal.org
URL: https://unitedspinal.org/
Eligibility:

Membership is free and open to all individuals who are living with a spinal cord injury or disease, their family members, friends, and healthcare providers.
Services Provided:

United Spinal Association is dedicated to enhancing the quality of life of all people living with spinal cord injuries and disorders (SCI/D), including veterans, and providing support and information to loved ones, care providers and professionals. Offers options to request assistance, connect with a mentor, connect with a chapter, advocacy, and product and service information.

Spinal Cord Resource Center: Submit questions on any aspect of Spinal Cord Injury/Disease or get information and resources that may help you resolve a situation including local support.

Disability Products & Services Guide: Search the United Spinal Association Disability Products & Services Directory to discover providers and organizations that specialize in optimizing the health, independence and quality of life of people with a spinal cord injury or disease.

  • Health/Disability Related Support Groups
  • Information and Referral
  • Legislative Advocacy
  • Self Advocacy Support
Source: Nationwide Suggest Providers Queue
Last Updated: 3/1/2022
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Office of Fair Housing and Equal Opportunity, U.S. Department of Housing and Urban Development View on Map
Nationwide Provider
600 Maryland Ave, SW
Washington, DC 200242520
 Phone: 202-314-3422
Nationwide Provider
Organization Name: U.S. Department of Housing and Urban Development
(Show others in Organization)
Address:
600 Maryland Ave, SW
Washington, DC 200242520
Phone: 202-314-3422
Fax: 202-314-3556
Service Categories:
Housing, Other
Information & Referral Resources
URL: https://www.hud.gov/fairhousing
Services Provided:

The mission of the Office of Fair Housing and Equal Opportunity (FHEO) is to eliminate housing discrimination, promote economic opportunity, and achieve diverse, inclusive communities by leading the nation in the enforcement, administration, development, and public understanding of federal fair housing policies and laws.

Services Include:

  • Investigating fair housing complaints
  • Conducting compliance reviews
  • Ensuring civil rights in HUD programs
  • Managing fair housing grants
Source: Nationwide Suggest Providers Queue
Last Updated: 2/19/2021
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