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Utility Assistance

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Programs that provide financial assistance for people who are at risk for having their utilities shut off; offer discounted utility services; provide disconnection protection; arrange for notification regarding pending disconnection; make available special services such as large print utility bills or levalized energy bill payment arrangements which support people's ability to make their payments; or supply wood, propane, butane or other fuel for heating or cooking purposes in situations where people have no other means of acquiring them. (AIRS BV-8900)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Family Services, Inc. View on Map
3927-3931 1st Ave. S.
Billings, MT 59101
 Phone: 406-259-2269
Address:
3927-3931 1st Ave. S.
Billings, MT 59101
Phone: 406-259-2269
Fax: 406-259-7940
Service Categories:
Clothing Assistance
Financial Assistance, Other
Food Assistance
Housing, Other
Utility Assistance
URL: https://billingsfamilyservice.org/
Services Provided:

Provides assistance for basic needs, including:

  • food
  • clothing
  • rent and utility assistance
  • education

Contact for details on specific programs.
Source: Montana Children's Special Health Services
Last Updated: 6/18/2020
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Action Inc. View on Map
25 W. Silver
Butte, MT 59701
 Phone: 406-533-6855
Address:
25 W. Silver
Butte, MT 59701
Phone: 406-533-6855
Toll Free Phone: 800-312-1325
Service Categories:
Financial Assistance, Other
Food Assistance
Utility Assistance
URL: https://butteassistanceprograms.org/
Wheelchair Access: yes
Services Provided: Utility Assistance, Section 8 Housing, Rapid Rehousing, Clothing Assistance, Holiday Programs- Mining City Christmas, Job Training programs, youth programs, Weatherization, early childhood education, Food and Nutrition support
Low Income services
Source: Montana Suggest Provider Queue
Last Updated: 4/27/2020
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Community Action Partnership of Northwest Montana View on Map
PO Box 8300
Kalispell, MT 59904
 Phone: 406-752-6565
Address:
PO Box 8300
Kalispell, MT 59904
Phone: 406-752-6565
Toll Free Phone: 800-344-5979
Service Categories:
Financial Assistance, Other
Financial Education & Counseling
Housing, Other
Utility Assistance
Email: info@capnwmt.org
URL: https://capnm.net/
Wheelchair Access: Yes
Languages Spoken: English
Eligibility: CAPNM serves Flathead, Lake, Lincoln and Sanders Counties
Services Provided: CAPNM is a private, non-profit Community Action Agency with the overall mission to provide services and advocacy to alleviate poverty, improve lives and strengthen our communities. Services include Energy Assistance, Home Weatherization, Housing Assistance and Employment Training programs.
Source: Montana Children's Special Health Services
Last Updated: 3/28/2018
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Great Falls Corps, Salvation Army View on Map
1000 17th Ave South
Great Falls, MT 59405
 Phone: 406-453-0391
Organization Name: Salvation Army
(Show others in Organization)
Address:
1000 17th Ave South
Great Falls, MT 59405
Phone: 406-453-0391
Service Categories:
Disaster Assistance
Employment Assistance
Financial Assistance, Other
Food Assistance
Food Banks
Housing, Other
Utility Assistance
URL: https://greatfalls.salvationarmy.org/
Services Provided:

Services offered include:

  • Disaster Services
  • Hunger: Food pantries, meal programs
  • Addiction assistance
  • Seasonal Assistance
  • Financial Assistance: Shelter, meal assistance, bill pay assistance, employment assistance
  • Shelter: Emergency shelters, Group homes and transitional living cetners, family service programs
  • Sports

Contact for details.
Source: Montana Suggest Provider Queue
Last Updated: 6/16/2020
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Opportunities INC. View on Map
1123 Central AVE
Great Falls, MT 59405
 Phone: 406-216-2300
Address:
1123 Central AVE
Great Falls, MT 59405
Phone: 406-216-2300
Service Categories:
Clothing Assistance
Food Assistance
Housing, Other
Utility Assistance
Services Provided: *Clothing Voucher
*Food Voucher
*Past Due Rent
*Household goods
*Utility bills (Must be on 2nd disconnect notice)
*Bus passes to get to work (when just starting job) or for medical appointments.
Source: Montana Suggest Provider Queue
Last Updated: 8/28/2018
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Energy Share of Montana, Human Resource Development Council View on Map
1801 S. Higgins Ave
Missoula, MT 59801
 Phone: 406-728-3710
Organization Name: Human Resource Development Council
(Show others in Organization)
Address:
1801 S. Higgins Ave
Missoula, MT 59801
Phone: 406-728-3710
Service Categories:
Utility Assistance
URL: http://www.hrcxi.org
Eligibility: Families that exceed the income eligibility requirements for LIEAP. LIEAP recipients may become eligible for Energy Share after LIEAP benefits have been exhausted. Persons who have received Energy Share benefits previously and not repaid the loan should call to determine if they are eligible for additional benefits. Ten year benefit limit $700.
Services Provided: Energy Share is a statewide, non-profit organization which provides emergency energy assistance for heating or lights in the form of a loan/grant to Montanans who are experiencing hardship circumstances and have pending utility shut off, and have exhausted other possible resources. Assists with utility deposits. Direct Missoula, Ravalli County and Mineral County residents to contact the Missoula HRC. Additional Info: Energy Share may be awarded for fuel bill obligations (in event of shut-off) and emergency repairs. Funds may also be awarded to assist in the cost of repairing a homeowner's furnace. Rachel Haberman, Executive Director of Energy Share of Montana. Address: 3117 Cooney Drive, Suite 102, Helena, MT 59602, 1-888-779-7589
Source: Montana Suggest Provider Queue
Last Updated: 8/31/2018
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LIEAP Low Income Energy Assistance Program, Human Resource Development Council View on Map
1801 S. Higgins Ave
Missoula, MT 59801
 Phone: 406-728-3710
Organization Name: Human Resource Development Council
(Show others in Organization)
Address:
1801 S. Higgins Ave
Missoula, MT 59801
Phone: 406-728-3710
Fax: 406-728-7680
Service Categories:
Financial Assistance, Other
Utility Assistance
URL: http://www.hrcxi.org
Eligibility: Homeowners & renters. 150% poverty- Federal Poverty Guidelines. Limits on liquid/business resources. Apply 10/1 - 4/30. Persons whose rent is subsidized & includes their heating costs are not eligible for standard energy assistance benefits but may be eligible for food stamp utility benefits and a determined modified benefit.
Services Provided: Help with winter primary heating/energy/utility costs. October 1 through April 30. Emergency assistance to home owners experiencing problem with primary heating source. Can assist clients in converting to lower cost heating source. Eligible households can receive low-cost weatherization materials each year. Additional Info: LIEAP recipients are automatically eligible for weatherization program, but are prioritized on a list. Special consideration given to applicants with high energy consumption. Eligible homeowners experiencing problems affecting primary heat source may contact the Human Resource Council. www.humanresourcecouncil.org

Website: www.hrcxi.org
Source: Montana Suggest Provider Queue
Last Updated: 8/31/2018
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Weatherization, Human Resource Development Council View on Map
1801 S. Higgins Ave
Missoula, MT 59801
 Phone: 406-728-3710
Organization Name: Human Resource Development Council
(Show others in Organization)
Address:
1801 S. Higgins Ave
Missoula, MT 59801
Phone: 406-728-3710
Fax: 406-728-7680
Service Categories:
Utility Assistance
URL: http://www.hrcxi.org
Eligibility: Eligibility is based upon LIEAP eligibility. May assist up to 200% of poverty. Must be eligible for LIEAP. The LIEAP application is an automatic weatherization application. Owners and renters may apply for these programs.
Services Provided: Program helps improve the heating efficiency of homes which allows conservation of energy and cost savings. Also, helps community by employing local workers to install weatherization materials. Services are available in Missoula, Ravalli, and Mineral Counties. Additional Info: Weatherization measures may include caulking, weatherstripping, insulation, furnace repairs and replacement, storm windows & doors. Low Cost Program (Self-Help) is a resource for obtaining FREE energy-saving products which you install in your home. Self-help materials may include: compact fluorescent light blulbs; programmable thermostats; caulk; weatherstrip; and plastic for covering windows.
Source: Montana Suggest Provider Queue
Last Updated: 8/30/2019
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Opportunities INC., Weatherization View on Map
2522 Vaughn Rd
Great Falls, MT 59401
 Phone: 406-216-3055
Organization Name: Weatherization
(Show others in Organization)
Address:
2522 Vaughn Rd
Great Falls, MT 59401
Phone: 406-216-3055
Fax: 406-216-3055
Service Categories:
Utility Assistance
Eligibility: Priority given to elderly and handicapped and is based on Low Income Energy Assistance guidelines.
Services Provided: Program weatherizes homes for conservation of energy and reducing heating costs.
Source: Montana Suggest Provider Queue
Last Updated: 12/9/2018
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Action Inc. View on Map
25 W. Silver
Butte, MT 59701
 Phone: 406-533-6855
Address:
25 W. Silver
Butte, MT 59701
Phone: 406-533-6855
Service Categories:
Financial Assistance, Other
Utility Assistance
URL: http://www.butteassistanceprograms.org
Wheelchair Access: yes
Languages Spoken: english
Services Provided: Rapid Rehousing
Source: Montana Suggest Provider Queue
Last Updated: 5/23/2019
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Community Hope Laurel View on Map
13 Cedar Ave
Laurel, MT
 Phone: 406-628-7281
Address:
13 Cedar Ave
Laurel, MT
Phone: 406-628-7281
Service Categories:
Clothing Assistance
Financial Assistance, Other
Utility Assistance
Services Provided: Services Provided: food boxes, clothing, household, financial aid, rental and utility assistance.
Source: Montana Suggest Provider Queue
Last Updated: 5/23/2019
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Mining City Christmas, Action Inc. View on Map
25 W. Silver
Butte, MT 59701
 Phone: 406-533-6855
Organization Name: Action Inc.
(Show others in Organization)
Address:
25 W. Silver
Butte, MT 59701
Phone: 406-533-6855
Service Categories:
Clothing Assistance
Utility Assistance
URL: http://www.butteassistanceprograms.org
Languages Spoken: english
Eligibility: proof of income
Services Provided: Clothing, Assistance
Food Assistance
Utility Assistance
Holiday Programs
Source: Montana Suggest Provider Queue
Last Updated: 8/2/2019
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Energy Assistance- Low Income Energy Assistance Program View on Map
3116 1st Avenue North
Billings, MT
 Phone: 406-247-4778
Address:
3116 1st Avenue North
Billings, MT
Phone: 406-247-4778
Service Categories:
Utility Assistance
Email: info@hrdc7.org
Eligibility: Both homeowners and renters may apply for LIEAP and Energy Share. The amount of assistance provided is based on income eligibility, housing type, heat type, number of bedrooms, and the number of people residing in the household. Households living on fixed incomes such as Social Security Disability Insurance, Supplemental Security Income, General Assistance, Veterans Assistance, or Temporary Assistance for Needy Families may apply as well as the low-income working household.
Source: Montana Suggest Provider Queue
Last Updated: 8/2/2019
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Monatana Salvation Army View on Map
32 South Rouse
Bozeman, MT 59715-3705
 Phone: 406-586-5813
Address:
32 South Rouse
Bozeman, MT 59715-3705
Phone: 406-586-5813
Service Categories:
Food Assistance
Housing, Other
Temporary Financial Assistance
Utility Assistance
URL: http://www.needhelppayingbills.com
Wheelchair Access: yes
Languages Spoken: english
Services Provided: Emergency Financial Assistance
Food Assistance
Holiday Program Assistance
Rent and Housing Assistance
Heating Bill Assistance
Source: Montana Suggest Provider Queue
Last Updated: 8/2/2019
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Gardiner Food Pantry View on Map
108 3rd St
Gardiner, MT 59030
 Phone: 307-344-9006
Address:
108 3rd St
Gardiner, MT 59030
Phone: 307-344-9006
Service Categories:
Food Assistance
Food Banks
Housing, Other
Utility Assistance
Email: gardinerfoodpantry@gmail.com
URL: https://www.facebook.com/pg/GardinerFoodPantry/
Services Provided:

Programs include:

  • Emergency Food Box Program
  • Backpack Program
  • On call Emergency Food Box Program
  • Lunch 4 U (our senior meal program)
  • HOPE Program (Helping Other People Excel)
  • Work to Live Program (utility and rent assistance)
Source: Montana Suggest Provider Queue
Last Updated: 6/18/2020
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Salvation Army View on Map
2100 6th Ave North
Billings, MT
 Phone: 406-245-4659
Address:
2100 6th Ave North
Billings, MT
Phone: 406-245-4659
Service Categories:
Clothing Assistance
Financial Assistance, Other
Housing, Other
Utility Assistance
Eligibility: Based on need
Services Provided: Emergency assistance with rent/mortgage & utility assistance; Thrift Store vouchers, limited emergency medical travel; diapers and personal hygiene products; limited eye care for children; limited bus passes/gas cards for work.
Source: Montana Suggest Provider Queue
Last Updated: 8/8/2019
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Helena Corps, Salvation Army View on Map
1905 Henderson St
Helena, MT 59601
 Phone: 406-442-8244
Organization Name: Salvation Army
(Show others in Organization)
Address:
1905 Henderson St
Helena, MT 59601
Phone: 406-442-8244
Service Categories:
Food Assistance
Food Banks
Utility Assistance
URL: https://helena.salvationarmy.org/
Wheelchair Access: yes
Services Provided:

Services include:

  • Seasonal assistance
  • Athletics
  • Hunger assistance: food pantry, social services freezer
  • Financial assistance: Shelter, meal assistance, bill pay assistance, employment assistance
  • Disaster services
Source: Montana Suggest Provider Queue
Last Updated: 6/16/2020
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Opportunites Inc. Community Resources, Opportunites Inc. View on Map
905 1st Ave N
Great Falls, MT 59401
 Phone: 406-761-0310
Organization Name: Opportunites Inc.
(Show others in Organization)
Address:
905 1st Ave N
Great Falls, MT 59401
Phone: 406-761-0310
Service Categories:
Child/Dependent Care Expense Assistance
Clothing Assistance
Financial Assistance, Other
Holiday Programs
Housing, Other
Temporary Financial Assistance
Utility Assistance
Email: oppincquestion@gfoppinc.org
URL: https://www.facebook.com/Opportunities-Inc-210638455663126/
Services Provided: Opportunities, Inc. provides assistance to low-income individuals and families in emergency situations. These services include help with rent, deposits, utility payments, medical, dental, prescriptions, emergency temporary shelter, food, clothing, household goods, furniture, transportation and more.
Provider Profiles: Hours:
Mon - Fri: 9:00 AM to 4:00 PM
Sat & Sun: Closed
Source: Montana Suggest Provider Queue
Last Updated: 4/7/2020
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Lifeline Assistance View on Map
Nationwide Provider
6710 Virginia Parkway
Mckinney, TX 75071
 Phone: 855-754-6543
Nationwide Provider
Address:
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Toll Free Phone: 855-754-6543
Service Categories:
Utility Assistance
Email: ourteam@assurancewireless.com
URL: https://www.freegovernmentcellphones.net
Eligibility:

Based on household income.
Services Provided:

Provides website with information on the Lifeline Assistance program and the wireless companies that participate in the program.
Source: MHP-Nationwide
Last Updated: 6/17/2021
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Access Wireless View on Map
Nationwide Provider
One Levee Way Ste 3106
Newport, KY 41071
 Phone: 888-900-5899
Nationwide Provider
Address:
One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Fax: 888-594-4473
Service Categories:
Utility Assistance
URL: https://www.accesswireless.com/
Languages Spoken: Spanish
Eligibility:

Income eligible and participation in a qualifying government assistance program (list can be found online).
Services Provided:

Access Wireless provides free cell phone plans for low income families. Use services locator on website.
Source: Nationwide Suggest Providers Queue
Last Updated: 8/19/2021
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Internet Essentials
Nationwide Provider
Phone: 855-846-8376
Nationwide Provider
Address:
Phone: 855-846-8376
Toll Free Phone: 1-855-846-8376
Service Categories:
Assistive Technology Equipment
Utility Assistance
URL: https://www.internetessentials.com/
Eligibility: Must meet all these criteria: Be located where Comcast offers Internet service; Have at least one child receiving free school lunches through the National School Lunch Program; Have not subscribed to Comcast Internet service within the last 90 days; Not have an overdue Comcast bill or unreturned equipment.
Services Provided: Internet Essestials offers families $9.95 (plus tax) a month Internet service and a low-cost computer to qualified applicants.
Never pay any price increases or pay any activation or equipment rental fees.
Option to buy a computer at initial enrollment for the low price of just $149.99 + tax
Free Internet training available — online, in print and in person.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
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Life Wireless View on Map
Nationwide Provider
PO Box 2840
Covington, GA 30015
 Phone: 888-543-3620
Nationwide Provider
Address:
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Fax: 866-770-6110
Service Categories:
Utility Assistance
Email: info@lifewireless.com
URL: https://www.lifewireless.com/
Eligibility: Fill out eligibility pre-screening on website. In general, if a subscriber participates in any of the following programs, they are qualified for low-income telephone assistance: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, National Free School Lunch Program, Federal Public Housing Assistance (FPHA), Low-Income Home Energy Assistance Program (LIHEAP), or an income that is at or below 135% of Federal Poverty Guidelines.
Services Provided: Participates in the federal Lifeline Program, offering free cell phones with service for those who qualify.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 11/6/2020
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CenturyLink Center for Customers with Disabilities View on Map
Nationwide Provider
Omaha, NE
Nationwide Provider
Address:
Omaha, NE
Toll Free Phone: 800-223-3131
Fax: 866-826-4839
Service Categories:
Assistive Technology Equipment
Utility Assistance
Email: julie.west@qwest.com
URL: https://www.centurylink.com/aboutus/community/community-development/programs-for-customers-with-disabilities.html
Services Provided: Telephone assistance for disabled: vision-or hearing-impaired, or who have mobility, cognitive or other disabilities.

Hearing Augmentation Aids
Specialized Telecommunications Equipment
Telecommunication Relay Services
Visual/Reading Aids
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
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Assurance Wireless View on Map
Nationwide Provider
PO Box 5040
Charleston, IL 61920-9907
 Phone: 888-321-5880
Nationwide Provider
Address:
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Service Categories:
Utility Assistance
Email: ourteam@assurancewireless.com
URL: https://www.assurancewireless.com/
Eligibility:

Lifeline Assistance program is available for only one wireline or wireless account per household. Low income (see online income chart) and/or recipients of any of the following programs: Medicaid; Temporary Assistance for Needy Families (TANF); Food Stamps/SNAP; Section 8/ Federal Public Housing Assistance; Supplemental Security Income (SSI); National School Free Lunch Program (NSLP); Low-Income Home Energy Assistance Program (LIHEAP).COVID-19 Update: The unemployed may use the Unemployment Benefit Letter as proof of eligibility until 11/30/20.
Services Provided: Offers the Lifeline Assistance Program, a government program that provides eligible low-income customers free monthly data, unlimited texting, free monthly minutes plus a free phone. The program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.COVID-19 Update: following all CDC and state guidelines.

  • Discounted Telephone Service
  • Discounted Internet Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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SafeLink Wireless View on Map
Nationwide Provider
PO Box 160490
Hialeah, FL 33016-9997
 Phone: 800-723-3546
Nationwide Provider
Address:
PO Box 160490
Hialeah, FL 33016-9997
Phone: 800-723-3546
Service Categories:
Utility Assistance
URL: https://www.safelinkwireless.com
Eligibility:

Income at or below 135% of the Federal Poverty Guidelines and/or participation in government assistance programs such as SSI, SNAP, TANF, NSLP, Medicaid, LIHEAP, etc. Service is limited to one person per household.COVID-19 Update: Individuals unemployed because of COVID-19 may be eligible for LifeLine service utilizing their Unemployment Benefits statement as proof of eligibility.
Services Provided: A US government-supported, LifeLine cell phone program for income-eligible households using TracFone Wireless. Only one Lifeline service may be obtained per household.COVID-19 Update: following all CDC and state guidelines.

  • Discounted Telephone Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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Lifeline Program View on Map
Nationwide Provider
PO Box 7081
Lifeline Support Center
London, KY 40742
 Phone: 800-234-9473
Nationwide Provider
Address:
PO Box 7081
Lifeline Support Center
London, KY 40742
Phone: 800-234-9473
Service Categories:
Utility Assistance
Email: lifelinesupport@usac.org
URL: https://www.lifelinesupport.org/
Eligibility:

Income based. Call for more information.
Services Provided:

The federal Lifeline Program (formerly known as UTAP) assists families by providing a discount to either voice or broadband internet connectivity services, but not both. Eligibility for either discounted phone or internet service is determined by the Universal Service Administrative Company (USAC). For eligible cell phone or internet service, contact the local phone or internet company.

Find a company: Locator for companies participating in the lifeline program.

  • Discounted Telephone Service
  • Discounted Internet Service
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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Emergency Broadband Benefit, Federal Communications Commission View on Map
Nationwide Provider
P.O. Box 7081
London, KY 40752
Nationwide Provider
Organization Name: Federal Communications Commission
(Show others in Organization)
Address:
P.O. Box 7081
London, KY 40752
Toll Free Phone: 888-225-5322
Fax: 844-432-2275
Service Categories:
Public Assistance Programs
Utility Assistance
URL: https://getemergencybroadband.org/#
Eligibility:

Application required. No need to apply if you are currently enrolled in the Lifeline Program.
Services Provided:

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. 
Source: Nationwide Suggest Providers Queue
Last Updated: 9/8/2022
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