Patient under the age of 18 can be accompanied by up to 2 parents or legal guardians, patient age 18 may be accompanied by 1 medically-necessary caregiver, be able to board and exit the aircraft and sit upright in seat or wheelchair, not on any life support systems, meet airline approved portable oxygen criteria, going to or from recognized treatment center, have self arranged ground transportation, self pay baggage fees, and meet income guidelines. Qualifying applicants may receive assistance as often as needed.

Provides incidental medical expense assistance through free flights for children who are in need of life-changing medical care that is not found in the local communities. Adults, families, or caregivers may accompany child.COVID-19 UPDATE: Following all CDC and state guidelines.

• Incidental Medical Expense Assistance

Provides assistance to air travelers who experience disability-related problems. Call DOT’s toll-free hotline for air travelers with disabilities 1-800-778-4838 or 1-800-455-9880 (TTY) to obtain assistance.  The hotline will provide general information about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with disabilities with time-sensitive disability-related issues.  The hours for the hotline are 9 a.m. to 5 p.m. Eastern time, Monday through Friday, except federal holidays.