Health Insurance Counseling and Advocacy

Description: Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage. May also answer questions about health insurance benefits and help people complete insurance forms. (AIRS LH-3500) Organizations that dedicated to protecting and improving the quality and affordability of health and long-term care for all individuals and advocating for changes in the health care system that will achieve these goals; or which advocate more broadly for legislation and other measures. (AIRS TD-1600.2570)

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Organization Name: Nurse First
Address:
Phone: 800-330-7847
Toll Free Phone: 800-330-7847
Eligibility: Montana Medicaid or Healthy Montana Kids Member
Services Provided: Before you travel to your Primary Care Provider or the emergency room, call Nurse First to help you decide the best option or if you can treat the problem at home. Nurses at Nurse First may be able to help you save time and money by guiding you to the right care at the right place and at the right time.

The advice line is a 24 hour a day, 7 days a week, 365 days a year toll-free and confidential nurse triage line staffed by licensed-registered nurses.

Nurses can help you with problems like:
•Fever, earache, headache, flu, cold, cough, sore throat, vomiting, upset stomach, skin rash, back pain, a crying baby
•If you have just found out you have diabetes, heart disease, high cholesterol or any other health issue, the Nurse First Advice Line may be able to give you some information and help answer questions you have.
•Nurse First will help you with any health question/concern, such as:

You should NOT call Nurse First when:
•You have a life threatening health concern
•It’s time for your child’s next Well Child checkup or immunization
•You saw your PCP for a specific health problem and a follow-up appointment is needed
•You saw your PCP for a specific health problem and he referred you to a specialist
•You, or your child, need regular services such as transfusion or dialysis
Original Source: Montana Children's Special Health Services
Last Updated: 3/14/2018