Health Insurance Counseling and Advocacy

Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage. May also answer questions about health insurance benefits and help people complete insurance forms. (AIRS LH-3500) Organizations that dedicated to protecting and improving the quality and affordability of health and long-term care for all individuals and advocating for changes in the health care system that will achieve these goals; or which advocate more broadly for legislation and other measures. (AIRS TD-1600.2570)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.


Organization Name: Nurse First
Phone: 800-330-7847
Toll Free Phone: 800-330-7847
Eligibility: Montana Medicaid or Healthy Montana Kids Member
Services Provided: Before you travel to your Primary Care Provider or the emergency room, call Nurse First to help you decide the best option or if you can treat the problem at home. Nurses at Nurse First may be able to help you save time and money by guiding you to the right care at the right place and at the right time.

The advice line is a 24 hour a day, 7 days a week, 365 days a year toll-free and confidential nurse triage line staffed by licensed-registered nurses.

Nurses can help you with problems like:
•Fever, earache, headache, flu, cold, cough, sore throat, vomiting, upset stomach, skin rash, back pain, a crying baby
•If you have just found out you have diabetes, heart disease, high cholesterol or any other health issue, the Nurse First Advice Line may be able to give you some information and help answer questions you have.
•Nurse First will help you with any health question/concern, such as:

You should NOT call Nurse First when:
•You have a life threatening health concern
•It’s time for your child’s next Well Child checkup or immunization
•You saw your PCP for a specific health problem and a follow-up appointment is needed
•You saw your PCP for a specific health problem and he referred you to a specialist
•You, or your child, need regular services such as transfusion or dialysis
Original Source: Montana Children's Special Health Services
Last Updated: 3/14/2018


Address: NY
Phone: 855-566-5871
Services Provided: Get essential information on costs for thousands of procedures and learn insurance basics. A national independent, nonprofit corporation whose mission is to bring transparency to healthcare costs and health insurance information through comprehensive data products and consumer resources. Search for medical and dental costs.
Provider Profiles: Internet-based service
Original Source: MHP-Nationwide
Last Updated: 3/6/2019
465 Industrial Boulevard
London, KY 40750-0001
Phone: 800-318-2596
Organization Name: Centers for Medicare and Medicaid Services
Address: 465 Industrial Boulevard
London, KY 40750-0001
Phone: 800-318-2596
TDD: 855-889-4325
Toll Free Phone: 800-318-2596
Eligibility: Anyone looking for health insurance under the Affordable Care Act (ACA).
Services Provided: The Marketplace is an internet-based means of finding health coverage that fits your budget and meets your needs. With one application, you can see all your options and enroll.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 3/21/2019
16880 Middlebelt Road Ste 4
Livonia, MI 48154
Phone: 734-522-7200
Address: 16880 Middlebelt Road Ste 4
Livonia, MI 48154
Phone: 734-522-7200
Fax: 734-522-0200
Eligibility: For those needing information on hearing loss, hearing aids, and hearing specialists.
Services Provided: The only professional organization representing the interests of today's hearing aid specialist before the federal government, IHS provides input by means of testimony and/or information to Congressional committees, the Food and Drug Administration, the Department of Health and Human Services, members of Congress and other federal regulatory and legislative bodies.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 8/6/2019