Crisis Mental Health Care

Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem. (AIRS RP-1500)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.



Organization Name: Shodair Children's Hospital
Address: 2755 Colonial Drive
Helena, MT 59601
Phone: 406-444-7500
Toll Free Phone: 800-447-6614
Services Provided: Acute and Residential Treatment.

•Medical evaluation and diagnosis
•Group therapies
•Family therapy
•Pharmacogenetic consultation
•Nutritional consultation
•Psychological and neuropsychological evaluations
•Coordination of treatment and aftercare plans with community providers
Provider Profiles: Dr. Foster, Keith, MD
Dr. Pezzoni, Kimber MD
Dr. Ponfick,Lisa MD
Dr. Rappaport, Katherine MD
Dr. Zaluski, Heather MD
Original Source: Montana Children's Special Health Services
Last Updated: 2/28/2018
Address: 3240 Dredge Drive
Helena, MT 59602
Phone: 406-442-7920
Toll Free Phone: 800-200-9112
Eligibility: Intensive Residential and Stabilization programs Designed for girls and boys, ages 4-13 on admission. Appropriate candidates are students whose problems may include: • Emotional dysregulation • Depression • Anxiety • Intractable anger • Adoption issues • Attachment and relationship issues • ADD, ADHD • PTSD • Impulsivity, including lying and stealing • Oppositionality and/or defiance • Aggression towards self and others • School problems • Loss and grief issues • Poor social skills, and social development • High functioning Autistic Spectrum Disorder • Peer relationships
Services Provided: Community Mental Health Services:
Child and Family Therapy
Co-occurring Substance Use and Emotional Distress Therapy
Youth Case Management
Child and Adolescent Psychiatry
Occupational Therapy
Psychological Services
School Based Services
Home Support Services
Intensive Day Treatment
Therapeutic After-school and Summer Support
Therapeutic Foster Care and Adoption Services

Residential Services:
Clinical and educational assessments
Individualized treatment plans
Individual, group and family therapies
Medication management
Spiritual Support
An accredited on-campus school offering a full spectrum of educational services, and a variety of outdoor and community activities.

Interdisciplinary team of on-staff professionals includes: a psychiatrist, clinical psychologist, registered nurses, licensed therapists, milieu counselors, certified teachers, and support staff.
Original Source: Montana Children's Special Health Services
Last Updated: 3/28/2018

Missoula, MT

Address: 715 Kensignton Ave., Ste. 24 B
Missoula, MT 59801
Phone: 406-830-3294
Fax: 406-258-0367
Services Provided: Adult Case Management; Medication Management; Out Patient Therapy; Mental Health Assessments and Diagnosis; Representative Payee Services; Support with Activities of Daily Living; support and advocacy for people with mental illness; an Intensive Community Based Service program which includes face to face medication reminders and medication prompts; a work program and many mental health groups
Original Source: Montana Children's Special Health Services
Last Updated: 1/16/2018
Organization Name: Western Montana Mental Health
Address: 1315 Wyoming St
Missoula, MT 59801
Phone: 406-532-9700
Services Provided: Child Psychiatry, Counseling, Crisis Intervention, Evaluations, Family Therapy
Original Source: Montana Children's Special Health Services
Last Updated: 9/30/2014


Los Angeles, CA
Phone: 888-807-7250
Address: Los Angeles, CA
Phone: 888-807-7250
Toll Free Phone: 800-273-8255
Services Provided: Suicide prevention crisis line, crisis chat, best practices, manuals and toolkits.
8:30 - 5 M - F (PT)
Original Source: MedHome Portal
Last Updated: 10/11/2018
3141B North Lincoln Avenue
Chicago, IL 60657
Phone: 800-786-2929
Organization Name: National Runaway Switchboard
Address: 3141B North Lincoln Avenue
Chicago, IL 60657
Phone: 800-786-2929
Text: 66008
Toll Free Phone: 800-RUNAWAY
Fax: 773-929-5150
Eligibility: Homeless or at-risk youth (21 and under); parents who are struggling with their child; and concerned adults who work with children such as teachers, law enforcement personnel, agency staff, siblings, and other relatives.
Wheelchair Accessible: Entry and Bathroom(s)
Services Provided: Provides crisis intervention for youth who are thinking of running away or who have run away. Also provides message relay and conflict mediation between youth and parents and reunification assistance. Runaway prevention materials are also available to the community.
Messaging requires youth and parent to each call NRS to leave and/or obtain the message from the other.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 7/23/2019
461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929
Organization Name: Covenant House
Address: 461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929
TDD: 800-999-9915
Toll Free Phone: 800-999-2929
Eligibility: Open to the public
Services Provided: A toll-free, confidential crisis hotline which helps youth in need gain immediate access to crisis and counseling services. Also a resource for parents seeking guidance about difficult family situations or for those trying to locate a runaway child.
Original Source: Nationwide Suggest Providers Queue
Last Updated: 3/21/2019